Front Office Operations Associate (Part-Time) Job at Massanutten Current Openings, Remote

  • Massanutten Current Openings
  • Remote

Job Description

Massanutten Resort

Job Summary

The Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.


  • Customer service skills

  • Problem-solving skills

  • General computer skills

  • Must be 15 years or older

Preferred


  • Prior customer service/guest relations experience

  • Previous hotel/resort work experience

Job-Type: Part-Time

Typical Schedule

Days:




    • Days vary from week to week

      • Including evening and weekend



Hours:




    • Varied hours

      • 16 to 29 hours a week



Compensation:


  • Pay: $12.77

    • Potential to earn more with the weekend differential


Applications accepted until 2:00 PM on Friday, August 28 . For more information, contact José Antonio Martínez at 540.289.3143.

Job Tags

Work experience placement, Local area, Afternoon shift

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