Job Description

Pacific Aviation At SEA

Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport.

At Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a Customer Service Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.

Why You'll Love This Job:

• Be the Face of the Airline Welcome and assist passengers with check-in, boarding, and overall travel guidance.
• Fast-Paced & Exciting Environment No two days are the same at the airport!
• Career Growth Opportunities We are committed to growing our team members and promoting from within.
• Diverse & Inclusive Team We celebrate diversity and value the unique backgrounds of our employees.

Your Role in the Passenger's Journey:

• Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
• Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
• Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
• Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
• Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.

Shifts Available (Part-Time):

45-hour shifts available for the following time slot:

• 9:00AM - 1:00PM
• 10:00PM - 2:00AM - $2.00 additional per hour late night shift pay once probation is successfully completed

Must be available to work at least 4 days per week, including weekends and holidays.

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